Terms of service
Welcome to Sugandham Oil Mills. The terms “we”, “us”, and “our” refer to Sugandham Oil Mills.
By accessing our website and using our services, you agree to be bound by these Terms of Service, along with our Privacy Policy. If you do not agree, please do not use our website or services.
Our store is powered by Shopify, which enables us to provide our products and services to you.
1. Eligibility & Account
By using our website, you confirm that:
- You are at least 18 years old, or using the site under supervision
- All information provided by you is accurate and complete
You are responsible for maintaining the confidentiality of your account and all activities under it.
2. Products & Accuracy
We strive to display our products as accurately as possible. However:
- Product appearance may vary slightly due to device display settings
- Product descriptions and availability may change without prior notice
We reserve the right to limit quantities or discontinue products at any time.
3. Orders & Acceptance
Placing an order does not guarantee acceptance. We reserve the right to:
- Accept or decline any order
- Cancel orders due to errors, availability issues, or suspected fraud
Once an order is confirmed, cancellation requests may not always be possible.
4. Pricing & Payments
- All prices are listed in INR (₹)
- Prices may change without prior notice
- We reserve the right to correct pricing errors
You agree to provide valid payment details and authorize us to charge the applicable amount.
5. Shipping & Delivery
- Delivery timelines are estimates and not guaranteed
- Delays may occur due to logistics or external factors
- Risk of loss passes to the customer once the order is handed over to the shipping partner
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. Please refer to that page for complete details.
7. Intellectual Property
All content on this website—including:
- Logos
- Product images
- Text and design
is the property of Sugandham Oil Mills and protected by applicable laws.
You may not use, reproduce, or distribute any content without prior written permission.
8. Third-Party Tools & Links
Our website may include third-party tools or links. We:
- Do not control or endorse them
- Are not responsible for their content or services
Use them at your own discretion.
9. Shopify Relationship
Our store is powered by Shopify; however:
- All transactions are between you and Sugandham Oil Mills
- Shopify is not responsible for product-related issues, damages, or claims
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Transmit harmful or malicious code
- Misuse or disrupt the platform
Violation may result in termination of access.
11. Errors & Updates
We reserve the right to:
- Correct any errors or inaccuracies
- Update product or pricing information
- Cancel orders if incorrect information was displayed
12. Termination
We may suspend or terminate your access to our services at any time if these Terms are violated.
13. Disclaimer of Warranties
All products and services are provided “as is” without warranties of any kind, except as required by law.
We do not guarantee uninterrupted or error-free service.
14. Limitation of Liability
To the fullest extent permitted by law, Sugandham Oil Mills shall not be liable for:
- Indirect or incidental damages
- Loss of profits or data
- Issues arising from use of our products or services
15. Indemnification
You agree to indemnify and hold Sugandham Oil Mills harmless from any claims arising due to:
- Violation of these Terms
- Misuse of our services
16. Governing Law
These Terms shall be governed by the laws of India, with jurisdiction in Tamil Nadu courts.
17. Changes to Terms
We may update these Terms at any time. Continued use of the website implies acceptance of the updated Terms.
18. Contact Information
For any questions regarding these Terms:
📧 sugandhammills.com@gmail.com
📍 322, Sankaran Kovil Road
Rajapalayam, Virudhunagar District
Tamil Nadu – 626117